Fast & Free Shipping Shipping From U.S. 2-3 Days Fast Delivery
Hassle-free returns 30-day postage paid returns
Shopping Cart

ZS-GQ1 Outdoor Charging Cameras User Manual

Statement
1)While every effort is made to make the manuals complete and accurate, product updates may cause some discrepancies.
2)Please understand that products and manuals are subject to change without notice. 
3)The contents of this manual are for reference only and we do not guarantee that the accessories or app will be exactly the same as the one you receive. Detailed information is subject to the final product.
4)If you encounter any problems with your camera, please feel free to contact us for assistance. We will always respond to any questions you may have.

Contact Us

7/24 Service E-mail: sales@kattcamlife.com

1. Product introduction

 

Reset button

Press and hold RESET for 5 seconds to reset the device

(if you have modified the settings, they will revert to the factory defaults)

SD card slot

Support local SD card storage (up to 128G)

Microphone

Capture sound for your videos

Motion detection

Can detect moving objects up to 10 meters away

 

Working status light

Red light continuously on: camera network abnormal

Red light flashing slowly: waiting for Wi-Fi connection

Red light flashing fast: Wi-Fi connection in progress

Blue light continuously on: camera is running normally

Speakers

Two-way voice call sound output

Charging socket

Use a 12V/1A power supply to charge the camera

Wi-Fi antenna

Use 4DB signal antenna

2.Add the camera to the APP

1).Download "Cloud Edge" APP

Search "Cloud Edge" in App Store or Google Play, or scan the QR code below to download and install it on your smartphone.

Note: When using the application for the first time, please turn on the following 2 permissions: Allow "Cloud Edge" to access mobile cellular data and Wireless LAN, otherwise, you will not be able to add devices. Allow "Cloud Edge" to receive pushed messages, otherwise, the phone will not receive alert pushes when motion detection or audible alerts are triggered.

The following is a screenshot of IOS cell phone operation, Android cell phone permissions open method is basically the same as this method:

2).Register account

New users need to register via email. Click "Register"; 2. Follow the steps to complete your account registration; 3. Log in.

Tips: ① Please use the correct email; ② Please select the correct country code; ③ When registering a new account, please select the region where you are actually located. (Cameras can’t be shared between different registration regions.)

3.Camera power on

Use the product accessories charging plug, connect the camera power cord, the camera work indicator lights up, wait 20 seconds, after the successful boot, the work indicator red slow flashing, flashing speed 2 times per second. (If the working state light is not red slow flashing, please reset the device)

4).Connect WI-FI steps

Step 1: Place the camera and smartphone within 1 to 3 feet (30 to 100 cm) of the router to ensure smooth Wi-Fi.

Note: The camera only works with 2.4 G Wi-Fi and does not support 5 G Wi-Fi.

Step 2: Run the "Cloud Edge" application,  click     and select "Camera".

Step 3: Follow the prompts to ensure that the camera is turned on. (The indicator turns red and blinks slowly)

Step 4: Select the 2.4 GHz Wi-Fi SSID and enter the password (password supports up to 32 characters), click "Next"

Step 5: Align the QR code with the camera lens at a distance of 10-15cm (3.9-5.9inch) until the QR code is recognized. After you hear the "Bugu" sound, click "Hear the tone".

Step 6: After you click "Hear the tone", the camera will start connecting to Wi-Fi. Once the connection is complete, the app will jump to the "Search for devices" page where you can edit the camera name. Then click "Finish" to switch to "Devices" and now you can watch live video.

Camera and WI-FI connection failure processing steps:

  1. Please make sure you are using 2.4GHz WI-FI. According to our experience, most users fail to connect to Wi-Fi because they mistakenly choose 5 GHz WiFi and add a camera. If you don't know how to distinguish the 2.4 GHz and 5 GHz WI-FI names of your router, users are advised to search for answers on Google.
  2. Make sure you use the correct Wi-Fi password and a smooth WI-FI network.
  3. Make sure the QR code on the phone screen is normal and the distance between the phone and the camera lens is 10-15cm (3.9-5.9inch) during the scanning 
  4. Restore the product to factory settings, restart the router, and then add it
  5. After multiple attempts have failed, please contact customer service.

3. Mount the camera to wall

Note: For optimum product performance and to avoid unnecessary environmental disturbances, please be aware of the following during installation:

  1. Try to avoid installing the product on the lively roadside, frequent passing pedestrians and vehicles will keep triggering the camera's motion detection function, resulting in very frequent alarm
  2. Do not install the product very far from the router, and the product needs a good WI-FI signal to work
  3. After the installation is finished, please put the antenna straight and
  4. Power adapter connector and the camera's power port connection, where the waterproof performanceis not good, please do not expose to the  Or use tape to wrap this area.

 

Tools needed:

Step 1: Select the location where you need to install the camera, take the camera and the phone to the location, and use the "Installation Guide" in the application to diagnose the network and determine whether the WI-FI signal at the location is good.

It is recommended to install the camera in a location with a good WI-FI signal for smooth camera operation.

Step 2: Using the Power Drill and four screws, secure the camera to the wall at a recommended distance of 8-10 feet off the ground (2.4m-3m).

Recommended mounting height: 8-10 feet (2.4m-3m) from the ground, at which height, the sensor will provide a maximum detection distance of 35 feet (10m). For the best coverage, you can adjust the vertical angle of the camera to the appropriate angle. We recommend tilting the camera down at an angle of 15°.

4. Function introduction

1) Main page

1. Enter the video browsing page

2. Four screens play simultaneously

3. Adding devices

4. Equipment sharing

5. View alarm pictures and videos

6. Cloud Storage

 

2) Preview page

1. Parameter settings (alarm settings, video, lighting, device information, firmware upgrades, etc.)

2. Turn on/off the microphone

3. Video definition settings (SD, HD, Full HD options)

4. Full screen display

5. SD card video playback

6. Cloud storage video playback

7. Manual screenshot

8. Voice intercom (long press to talk)

9. Capture video clips manually

10. Open / close the motion detection

11. Remote head control

12. Photo albums (store screenshots and manual video files)

Tips: Stretch the video screen with two fingers to enlarge the image and view the image details

3) Video replay page

1. Video timeline, you can drag to

select the time

2. Timeline zoom button

3. Select video playback date

4. Select alarm video clips

5. Video screenshots

6.  Record video,  the first  click to start

recording, click again to end recording

7. Save video screenshots and recorded videos

4) Setup page

1. Modify the device name

2. Turn on or off alarm notification

3. Share the device with other operators

4. Get device information (network information, Mac address, time zone)

5. Installation guidance, the system will identify the best signal

6. Privacy protection, screen flip, day and night mode

7. Motion detection settings, adjust the detection sensitivity, sound and light detection, alarm area

8. All-day recording, event recording, recording interval, view SD card remaining capacity

9. Purchase cloud storage-related services

10. Connect to Amazon Echo

11. ONVIF settings

12. Device firmware version information,

version upgrade

13. Delete the device and operate before rewiring the network

5) Device sharing

Others share camera steps:

This function can be achieved through "Device Sharing". 1) Invite your friends to download and install the "Cloud Edge" APP and log in. 2) Click the "Device Sharing" icon                    to watch the operation video, and then follow the steps to complete device sharing.

Tip: When sharing, please make sure that the APP account is registered in the same region.

Otherwise, you will not be able to share successfully.

6) SD card recording

This product does not include an SD card. If you need an SD card to store your files, please purchase it yourself.

SD card requirements:

1)Recommend the use of brand name cards such as San Disk, Samsung, etc.;

2)Support 2-128GB capacity;

3)Recommend the use of standard Class 10 SD cards; 

4)Only FAT32 format is supported.

Note: Insert the memory card into the SD card slot of the device and the device will automatically start saving the video.

How to watch videos on an SD card:

1) Click the "History Records" or "Video Playback" button on the alarm information icon in the app to enter the video playback interface. Drag the timeline or select the alarm point to find the corresponding time period you want to record.

2) Insert the SD card into your computer. The video file is in MP4 format. You can play the video directly using the player.

7) Motion detection

1) Motion detection setting

Go to Application - "Settings" - "Motion Detection" interface, you can adjust the motion detection settings.

Select "Low" level, the motion detection distance reaches 4-5 meters.

Select "Medium" level, the motion detection distance reaches 5-8 meters. Select "High" level, the motion detection distance reaches 8-10 meters.

2) Alarm area

Go to the application - "Settings" - "Alarm Settings" - "Motion Detection" - "Alarm Area".

The alarm area has 16*9 squares, select the area to be monitored in the square area and press "Save". The camera will only record after a moving object appears in the square area.

3) Sound and light alarm

Sound and light alarm is only effective at night, when the sound and light alarm is turned on, you can choose "sound alarm", "white light alarm", "sound and light alarm", three modes.

Note: If you do not turn on the night alarm, the camera will only record black and white screen video at night.

Warm tips: use this product in the process, encounter the following problems, you can adjust the sensitivity of the motion detection to solve.

  1. If the phone receives alarm messages too often, it is recommended to adjust downward the level of motion detection or set the alarmarea.
  2. If you find that the phone frequently receives alarm pictures without moving objects, there may be factors such as light and shadow changes within the range of motion detection, it is recommended to adjust the level of motion detection downward, or set the alarmarea.
  3. If you notice someone passing in front of the camera, but can’t receive the alarm message, it is recommended to adjust the sensitivity of motion detection upwards to increase the range of motiondetection.
  4. If you find that the alarm picture or video has a delay, or can only see the back of the person, it is recommended to adjust the sensitivity of the motiondetection.

8.ONVIF Settings

This camera supports ONVIF protocol, because the ONVIF function supports many software and video recorder models, we can’t give examples one by one, this product to the "ONVIF Device Manager" PC client as an example, explain the use of ONVIF.

  1. Open your computer browser and search for "ONVIF Device Manager" on Google to download andinstall.
  2. Open CloudEdge APP,"Settings" - "Advanced Features" - "ONVIF Settings", enter the password to match with the third party device in the password field. Enter the password to be paired with the third-party device, for example, enter the password: "123456"-click "Submit"

Open ONVIF Device Manager, the following interface will appear, enter Name "admin", enter Password "123456", click Log in. The software will automatically find the device, click PTZ Control, you can control the camera part of thefunction.

Cautions:

  1. When third-party software connects to the camera via ONVIF, it must be on the same network as the WIFI router the camera is connected to and have a smoothnetwork.
  2. The Name and Password entered must be the same as the username and password set by CloudEdge.
  3. If you still can't connect, reset the camera and then connect again and try restarting the computer.
  4. ONVIF supports relatively few features, only the most basic few functions of the camera can be used, it is not recommended to rely excessively onONVIF.

 

FAQs

For more detailed FAQs questions, please visit the APP, "My"-"Help & Feedback"-"Select Product".

Welcome to use the APP "online customer service" function, through the problem feedback to complete the message work order, we receive the problem feedback to reply you, in the APP "message" - "customer service message ", check the solution we reply.

 

Does the device prompt offline?

1) Check whether the equipment is in power-on condition and observe whether the working light of the equipment is normally on.

2) Check if the WIFI network is good and restart the router.

3) If the location of the device according to the router is far away, resulting in the inability to obtain a good WIFI signal, it is recommended to move the router to a closer location, or add a WIFI amplifier to enhance the WIFI performance of the home.

4) Remove the camera device from your Cloud Edge account, Reset the device, and then re-add it.

5) Check that the device firmware and applications are up to date.

Update router or WIFI password?

Remove the light camera from your Cloud Edge account, Reset the device and then re-add it with a new WIFI or password.

Can't play history videos?

  1. Check the status of the SD card in "Settings" to make sure the SD card is successfullyrecognized.
  2. Reinsert the SDcard.
  3. In the application, format the SDcard.
  4. Try another new SDcard.

Does frequent alarm push?

  1. Inthe application, turn down the motion detection alarmsensitivity.
  2. Check whether there are objects within the field of view of the device that interferes with and trigger motion detection, such as outdoor air-conditioning units, moving cars, passing pedestrians, etc. You can properly adjust the angle of the device to avoid these easy interfere withobjects.
  3. Select the location where the object movement is less to install thecamera.

Can't receive alarm push on your phone?

  1. In the system settings of your phone, turn on the push permission of the "CloudEdge" application.
  2. Make sure the motion detection function of the device is successfully
  3. Restart Phone, Android phones try to clear the
  4. Check if the network is good.