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KATTCAM 3ZS-GX4S Camera Q&A

3ZS-GX4S Camera Q&A

Q: How to choose the SD card specification?
A: We support to use class 10 SD card, and it's up to 128G.

 

Q: How long does it last after fully charged?
A: The battery last for up to 6 months, but it depends on your usage. Attention: charge for 8 hours around before you use this camera for the first time.

 

Q: Want to buy this camera for my mother. How easy/hard is it to recharge?
A: Pretty easy, you can pop it down and usb charge it.

 

Q: How far is the night vision of this camera?
A: The night vision distance can reach 55 feet.

 

Q: Can this be mounted to a concrete/stucco wall?
A: Hello, our outdoor cameras is equipped with metal brackets and screws, which can be installed anywhere you want.

 

Q: Can you turn off audio?
A: In the CloudEdge app, when you are watching the live playback, if you click on the screen you will see an audio (speaker) icon that you can click on and off. Also, you can change the picture quality from SD to HD (high definition)

 

Q: Can this camera be used indoors?
A: Yes, works fine indoors or outdoor.

 

Q: Doea this camera work with the app withour CloudEdge?
A: No, it just work with CloudEdge.

 

Q: Can you hook up 2 cameras at a time ?
A: I bought and hooked up 6 cameras. Work great.

 

Q: Will it stop recording after the SD card is full?
A: No, it will automatically overwrite the oldest record when the SD card is full without having to manually delete the video, thanks.

 

Q: How come when I purchased this camera on Amazon it didn't say you had to have a router to pair it to your phone?
A: It’s a battery-powered WiFi-connected camera. You have to have a router for anything WiFi.

 

Q: Does the cell phone have to be connected to WiFi in order to connect to camera while away from home?
A: No you should be able to use cellular data to access your camera which does have to be connected to wifi.

 

Q: Does the camera pan and tilt when it senses motion?
A: No..it is magnetic. You can adjust the angle. It has pretty wide view though.

 

Q: How do i use the sd cars i’ve already inserted the card, but when i got back to the app it’s not letting me playback the videos?
A: Before you can use sd card they must be formatted. Remove & reinsert follow prompt to formatt and u shud be good.

 

Q: Will it record when motion is detected or just take pictures?
A: It records when motion is detected and you can always go back and re-watch the clips!

 

Q: How come when I purchased this camera on Amazon it didn't say you had to have a router to pair it to your phone?
A: It’s a battery-powered WiFi-connected camera. You have to have a router for anything WiFi.

 

Q: Can you view this on the app, while away from your house if you set up wifi or do you need to buy a subscription?
A: Yes! I let my chickens, ducks and turkeys free range during the day and it's perfect for just checking in on them if I'm gone for the day. As long as the camera can connect to your wifi, you can live stream from anywhere that you are! No subscription needed. Even if you're not watching the live stream, you can set your motion detector on and get notifications on your phone. I highly recommend this camera.

 

Q: Does it work with Alexa?
A: Hello, the outdoor camera does not support Alexa, thanks.